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Please enter vaild date of birth
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Error detected? Don't worry, it happens. We're here to help you get back on track. 

Technology can be tricky sometimes, but there is always an easy solution. Here are some suggestions that can help you resolve your issue. 

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Check your email ID again, there could be a typo that could be causing the problem. Don't worry, even the best of us can make a mistake like this. 

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All your policy information is just a click away.

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Single Sign-On Facility

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How can we help?

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What if I have forgotten / misplaced my password?

Question
What if I have forgotten / misplaced my password?
Answer

No worries about passwords here! Our website uses OTP to access details and you do not have to keep the password for the same.

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How many login attempts do I have?

Question
How many login attempts do I have?
Answer

Try as many times as you like. If there is a problem, wait a bit and try again, or connect with our service team on 1800 209 8700.

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What do I do if my account gets blocked?

Question
What do I do if my account gets blocked?
Answer

Your account won't get blocked since we use OTPs. Just use the correct OTP sent to you on your registered mobile number and email ID to log in.

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Can I get OTP on a different mobile number or email ID than the registered one?

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Can I get OTP on a different mobile number or email ID than the registered one?
Answer

OTP is sent only on the registered mobile numbers.

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What if I have forgotten / misplaced my policy number?

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What if I have forgotten / misplaced my policy number?
Answer

If you forget your policy number, log in to the customer portal with your mobile number or email to find it. You will get an OTP on your registered number and email for access without any password requirement. Or you can call our toll-free number, and our customer service team can identify your policy number through registered contact, email ID, Full name and DOB.

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What is my client ID?

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What is my client ID?
Answer

Your client ID is a unique 8-digit number that lets you see all the policies linked to that specific ID.

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How to proceed with login if DOB or OTP verification fails?

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How to proceed with login if DOB or OTP verification fails?
Answer

If there is an issue with your date of birth or OTP, refresh the page and try entering the OTP again.

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What is my policy number?

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What is my policy number?
Answer

Your policy number is a special 8-digit number generated when you buy a policy. Log in on our website www.indiafirstlife.com, using your mobile number or email ID to check your policy number.

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How can I log in to my account?

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How can I log in to my account?
Answer

Visit our official website www.indiafirstlife.com, click on the customer login, and sign in with your mobile number, email, or policy number. You'll get a one-time password (OTP) to view all your policy details.

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How can Bank of Baroda customers login into the IndiaFirst Life Portal?

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How can Bank of Baroda customers login into the IndiaFirst Life Portal?
Answer

If you have a policy with us, go to our website www.indiafirstlife.com and log in to check your policy under the "My policies" section.

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When will my account get activated after purchasing a policy?

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When will my account get activated after purchasing a policy?
Answer

Your account is ready once all checks are done, and your policy is issued. Then, you can log in and check your details on our official website www.indiafirstlife.com.

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