OTP will expire in 60 seconds
Error detected? Don't worry, it happens. We're here to help you get back on track.
Technology can be tricky sometimes, but there is always an easy solution. Here are some suggestions that can help you resolve your issue.
Double-check your email ID:
Check your email ID again, there could be a typo that could be causing the problem. Don't worry, even the best of us can make a mistake like this.
Facing Page load error:
Incase if you are facing any page load issue/ 404 error / blank page while logging in, please try logging in after some time as there might be system maintenance activity going on in the backend.
Clear Cookies and Cache:
If none of the above methods worked, then clearing your browser's cookies and cache may help.
No worries about passwords here! Our website uses OTP to access details and you do not have to keep the password for the same.
Try as many times as you like. If there is a problem, wait a bit and try again, or connect with our service team on 1800 209 8700.
Your account won't get blocked since we use OTPs. Just use the correct OTP sent to you on your registered mobile number and email ID to log in.
OTP is sent only on the registered mobile numbers.
If you forget your policy number, log in to the customer portal with your mobile number or email to find it. You will get an OTP on your registered number and email for access without any password requirement. Or you can call our toll-free number, and our customer service team can identify your policy number through registered contact, email ID, Full name and DOB.
Your client ID is a unique 8-digit number that lets you see all the policies linked to that specific ID.
If there is an issue with your date of birth or OTP, refresh the page and try entering the OTP again.
Your policy number is a special 8-digit number generated when you buy a policy. Log in on our website www.indiafirstlife.com, using your mobile number or email ID to check your policy number.
Visit our official website www.indiafirstlife.com, click on the customer login, and sign in with your mobile number, email, or policy number. You'll get a one-time password (OTP) to view all your policy details.
If you have a policy with us, go to our website www.indiafirstlife.com and log in to check your policy under the "My policies" section.
Your account is ready once all checks are done, and your policy is issued. Then, you can log in and check your details on our official website www.indiafirstlife.com.
