English

हिंदी

ગુજરાતી

తెలుగు

मराठी

Got a Query? Let’s Talk

Chat on WhatsApp

Speak to our friendly team

Whatsapp Number

912262749898

Call Us

Monday - Saturday, 9AM - 7PM

Toll Free Number

(IVR FLow)

1800 209 8700

Callers Outside India Only

+91 22 62749898

Email Us

We’re here to help 24x7

Service Requests

customer.first@indiafirstlife.com

For Claims

claims.support@indiafirstlife.com

Online Purchases

Monday - Saturday, 9AM - 7PM

Online Purchases Number

8828840199

Write to Us

IndiaFirst Life Insurance Company Limited

12th and 13th Floor, North [C] wing, Tower 4, Nesco IT Park, Nesco Center, Western Express Highway, Goregaon (East), Mumbai – 400063.

Ask an Expert

We’re here to help 24x7

Share your details to get a call back

Share Contact Details

Quick Links for Services

Premium Redirection

Do a Fund Switch

Raise Queries and Complaints

Track Queries and Complaints

Track My Application

alt

Register a Claim

alt

Track Claim

Update Nominee

alt

Update my Policy Details

alt

Unclaimed Amount

Download Forms

How can we help?

alt

Contact Related
Policy Related

How do I check the branch contact details, address, and timings?

Question: How do I check the branch contact details, address, and timings?
Answer: Branch location, contact details and timing are available in the branch locator.
Tags

How can I find an IndiaFirst Life branch near me?

Question: How can I find an IndiaFirst Life branch near me?
Answer: The nearest branch can be located through branch locators. https://www.indiafirstlife.com/customer-support/branch-locator
Tags

How do I check the NAV of my policy?

Question: How do I check the NAV of my policy?
Answer: SMS (Fund Policy number to 9244492444) from registered contact
IVR (1 needs to be pressed for policy details again 1 needs to be pressed for Fund value) from registered contact.
Whatsapp (send Hi message on 02262749898 from registered contact after receiving automated message reply 1)
Add website process (Switch fund option process, Add policy details, Date of birth and generate an OTP, choose the policy)
Tags

How do I check the fund value of my policy?

Question: How do I check the fund value of my policy?
Answer: Same as NAV (customer gets NAV along with Fund value in self-care options)
Add website process (switch fund option process, add policy details, dob and generate an OTP, choose the policy)
Tags

What is a beneficiary of the policy?

Question: What is a beneficiary of the policy?
Answer: A beneficiary is the nominee of the policy who is eligible for getting claim amount after policy holder’s demise.
Tags

How can I change the frequency of my premium payment?

Question: How can I change the frequency of my premium payment?
Answer: Upload request letter duly signed by policy holder through QRC option on Portal or email documents on customer.first@indiafirstlife.com
Policy Holder can call toll free from registered number and place request.
Tags

What is a nominee of the policy?

Question: What is a nominee of the policy?
Answer: Nominee and beneficiary are same
Tags

Can the policy servicing requests be submitted without policy document?

Question: Can the policy servicing requests be submitted without policy document?
Answer: Yes you can submit policy servicing request, Policy documents are not necessary for all requests except Assignment request.
Tags

Can I change the beneficiary of the policy?

Question: Can I change the beneficiary of the policy?
Answer: Upload request letter duly signed by policy holder with self-attested id and address proof of policy holder through Raise and Track requests on our website www.indiafirstlife.com or email documents on customer.first@indiafirstlife.com
Tags

Can I change the nominee of the policy?

Question: Can I change the nominee of the policy?
Answer: You can visit IndiaFirst Life portal www.indiafirstlife.com after logging in to customer portal, select “update nominee” under “Transaction” tab.
Tags

Popular Search

No results found ""

Check that your search query has been entered correctly or try another search.